Quick answers about warmup, throttling, sequences, tracking, and everything in between.
When you add a new email account, Outly gradually increases how many emails you can send each day. It starts slow and ramps up over a few weeks, building trust with email providers so your messages land in inboxes instead of spam.
If deliverability dips along the way, Outly automatically slows down and recovers on its own. You can opt out if your account already has a solid sending history, but for new accounts we recommend letting it run.
Your remaining emails are automatically rescheduled. Nothing gets lost.
If you're using multiple sender accounts, Outly keeps sending from the others. If every sender is maxed out, the campaign pauses and picks back up on its own.
If an email account runs into several connection errors in a row, Outly pauses that account briefly to protect your sending reputation.
Once the pause ends, sending picks up again automatically. You can check the status on any campaign's detail page.
Outly monitors your sending health in real time. If too many emails are failing or bouncing, it automatically slows down your sending speed. Once things stabilize, full speed resumes. Think of it as cruise control for your outreach.
Pick multiple email accounts for a campaign and Outly handles the rest. Each account stays within its own daily limit while you reach more people.
If one account hits its cap, the others keep going. You get higher volumes without worrying about limits on any single inbox.
Yes. Every email account you use in a campaign needs to be verified first so Outly can send through it. Unverified accounts show up in the list but can't be selected for campaigns.
You can add up to 5 follow-up emails to any campaign. Each one has its own subject, message, and a wait period after the previous email.
If someone replies, their follow-ups stop automatically so you never send an awkward extra message.
Absolutely. On the campaign detail page, go to the Sequence tab. From there you can pause, resume, or stop follow-ups for individual recipients, or do it in bulk for everyone at once.
When you upload a CSV, the first column should be email addresses. Any extra columns become personalization variables. For example, a CSV with columns email, name, company lets you write {{name}} and {{company}} in your email, and each recipient gets their own version.
Variables are filled in automatically for each recipient. If a variable doesn't match any CSV column, it stays as-is. The Variable Preview panel shows you exactly what each person will receive before you hit send.
Templates are pre-written emails you save and reuse. Think of them as starting points, like a "cold intro" template or a "follow-up" template. You manage them on the Templates page.
Variables ({{name}}, {{company}}) are placeholders that get swapped out with each recipient's data from your CSV. They work in any email, whether you started from a template or wrote it fresh.
You can attach up to 10 files per campaign. Each file can be up to 10 MB, with a 25 MB total limit. Supported formats include PDF, DOC, DOCX, XLS, XLSX, CSV, TXT, PNG, JPG, and GIF.
The 25 MB cap matches what most email providers allow, so your attachments will always go through.
Pending emails stop going out immediately. When you resume, any emails that missed their window get rescheduled, keeping the original order and spacing intact.
All unsent emails are immediately marked as cancelled and won't go out. Emails that were already delivered aren't affected. Cancellation is permanent. If you need to send again, create a new campaign.
Every email account in the campaign has hit its daily sending cap. The campaign will automatically restart when any account has capacity again. You can also manually resume it.
An App Password is a special code from Google that lets Outly send emails on your behalf without needing your actual Google password. It's the secure way Google allows apps to connect.
To create one: go to myaccount.google.com/apppasswords (you'll need 2-Step Verification turned on). Generate a password specifically for Outly and paste it when adding a sender.
Outly automatically detects when someone opens your email and records it. This is the same industry-standard method used by every major email platform.
Keep in mind: some email apps block tracking by default (like Outlook desktop), so open rates may undercount. Apple Mail's privacy feature can inflate rates by pre-loading content. Use open rates as a relative guide, not an exact count.
Every link click is recorded so you know exactly which links resonate. When someone clicks, they're seamlessly taken to the original page. Recipients won't notice any difference.
Yes. In the compose form under Sending Settings, you'll find toggles for "Track opens" and "Track clicks." Both are on by default. Turn them off before sending if you prefer not to track that particular campaign. The Tracking tab will show a "Tracking not enabled" message for those campaigns.
Apple Mail's privacy feature pre-loads email content automatically, which can register an open even if the person never actually reads your email. This inflates open rates across the board and affects every email platform, not just Outly. Use open rates as a relative guide rather than an exact count.
When you add a sender, Outly automatically checks that your email domain is properly set up for sending. This helps ensure that email providers like Gmail and Outlook trust your messages and deliver them to the inbox.
If anything needs attention, you'll see a clear warning with guidance on what to fix. Getting this right makes a big difference in whether your emails land in the primary inbox or get filtered.
Outly sends emails the way a real person would - with natural timing, varied pacing, and gradual warmup for new accounts. Combined with domain health checks and built-in bounce protection, your emails consistently land in the primary inbox instead of the spam folder.
Outly automatically catches invalid email addresses and removes them from future campaigns.
This keeps your deliverability high and protects your sending reputation over time.
Spin syntax lets you create multiple variations of your email using the {option1|option2|option3} format. Each recipient gets a randomly selected option, making every email unique.
You can nest them too: {Hi|Hello {there|friend}} produces "Hi", "Hello there", or "Hello friend". Works in both subject lines and email bodies.
Yes. When creating a campaign, you can set a business hours window with your preferred timezone. Emails will only go out during those hours, so your messages arrive when people are most likely to read them.
Instead of blasting emails all at once, Outly sends them with natural timing so your outreach looks like it's coming from a real person, not a machine.
You set your preferred pace and Outly takes care of the rest.
Daily sending limits reset at midnight. Depending on your timezone, that could feel like evening or morning for you.
Yes. Outly works with all major email providers including Gmail, Google Workspace, Outlook, Zoho, Yahoo, and any custom email host.
Read our step-by-step guide or jump in and explore the features yourself.